E-ticket (delivery in 2 business days)
You will receive an email with your ticket(s) and redemption instructions within 1-2 business days.
Ticket code (instant)
You will automatically receive an email that includes your ticket codes and redemption instructions.
Virtual event link
You will receive a link to attend this virtual event prior to the event.
Dated event e-ticket
You will receive an e-ticket sent to you within 30 days of the event. Your MITAC receipt does not serve as an e-ticket.
Apps
Tickets for Red Sox, Bruins, and Celtics games, as well as some other sports and theater events, are delivered via an app. Our MITAC team will email you when the tickets are available in the app.
MITAC does not issue refunds or exchanges. This also applies in the case of emailed codes. Please make sure you are buying the correct tickets you want (e.g., Museum of Science Exhibit Hall E-tickets vs. Museum of Science Planetarium E-tickets).
MITAC is not responsible for emailed e-tickets or ticket codes getting lost in your inbox (e.g., sent to spam by your filters, accidentally deleted, etc).
Physical tickets
Pickup at Stata
You will be notified by email when tickets are available for pickup. Your tickets will be available for pickup at the MITAC ticket office within 1-2 business days. Tickets for dated events will be available for pickup 1-2 weeks prior to the event.
Stata Center
Ticket pickup or purchase is Tuesday-Friday, 12pm-4pm, in the Stata Lobby (Bldg. 32).
Home shipping
Your tickets will be shipped via US first-class mail. Please allow 7-10 days for your tickets to arrive. MITAC is not responsible for tickets lost in the mail. If you live in on-campus housing, please pick up your tickets in person to avoid them being lost in dorm mailrooms.
Tickets for dated events will be sent 1-2 weeks prior to the event.
Promo code
Use the promo code provided, if applicable, directly on the vendor's website.
Will call
You will pick up your tickets at will call at the venue on the date of the event. Tickets will be held under your name unless otherwise requested, and a photo ID is required for pickup.